30 DAY – 100% MONEY BACK GUARANTEE!!

We want you to be happy with our products and don’t want you to be left with any feelings of regret. If within 30 days you aren’t completely satisfied your purchase, contact us and we will gladly offer you a full refund.

** All sales are final for CBD and THCa flower products. **

REFUND/RETURN POLICY

All requests for returns or refunds must be made within 30 days of your date of purchase. We ask that you fill out our Return Authorization Form to start the process.

If you have any unopened product, we kindly ask that you please ship it back to us. We’ll pay for the return shipping and send you a shipping label. If your products have been opened or used, that’s no problem — we can still refund you as long as you have filled out the form. If you received the wrong product or just want to exchange it, jump to the section below for more information.

RETURNING UNOPENED PRODUCT?

Check the following:

-Is the item in the original, unopened packaging?

-Are the items being returned to us securely packaged in a box?

-Is the original packing slip (or RA #) and order number inside of the box being returned?

-If we are paying for your return shipping, a return shipping label will be sent to you via email. Please let us know that when filling out the Return Authorization Form.

-If you are shipping your return to us at your expense, please ship to the following address:

MedMeridian

Attn: Returns

976 E Johnson St. STE 300

Fond du Lac, WI 54935

ISSUED REFUNDS

We issue all refunds back to the original form of payment you used to make the original purchase. You must fill out the Return Authorization Form first. After the request is processed, it may take up to 2-3 business days for you to see the return on your account statement.

EXCHANGES/WRONG ITEMS

We always strive make your experience shopping with us as smooth and enjoyable as possible. However, we are human and do make mistakes. If you received the wrong item/s, ordered the wrong product by mistake, or just want to exchange a product, contact us so we can make it right!

We’ll provide you with a return shipping label, so you can ship the items you don’t want back to us. In the package, please also include your RA # and your order number.

Click here to request your Return Shipping Label.

If you have any questions about this process, you can contact our customer service team at info@medmeridian.com and they will be able to help!

MISSING PRODUCTS

If you received an incomplete order, don’t panic! Remember, we’re human too! We’re also ready to fix the mistake and keep you as a satisfied customer. Please contact us here and we’ll respond to you within 24 hours with a solution!